Home Tech Support Page
Welcome back, families!
The Breakthrough Call Center is now open Mondays through Fridays, 8:30am to 2:30pm, until further notice, to help your scholars get online for Virtual Learning!
We look forward to seeing you online! Stay safe!
Last updated Wed Oct 7.
Need more help? Call the
Breakthrough Call Center
Open Mon-Fri, 8:30am-2:30pm
(or leave a message)
(216) 539-2100
Support Articles
Check Your Home Technology
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Install Chrome on Personal Device
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Get Started on a Breakthrough Chromebook
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How to use a Breakthrough hotspot
HOME TECH How to use a Breakthrough hotspot If you've borrowed a hotspot from a Breakthrough School, here is how...
Set Up a PowerSchool Parent Portal Account
HOME TECH Set up a PowerSchool Parent Portal Account Follow these instructions to create a username and password to access...
See Your Scholar’s Report Card
HOME TECH See Your Scholar's Report Card Note: You need to have a parent portal account in order to access...
First Day of School
HOME TECH First Day of School Welcome to the first day of an exciting new school year! We can’t wait...
When in doubt…reboot your iPad!
HOME TECH When in doubt...reboot your iPad! iPad having problems? Try this first! Follow the steps below to reboot your...