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When in doubt...reboot your iPad!

iPad having problems? Try this first! Follow the steps below to reboot your iPad:

How to reboot your iPad

  1. Press and hold the Power button at the upper-right corner of the iPad.
  2. Keep holding the button(s) until a slider appears on the screen.
  3. Move the Slide to power off slider all the way to the right.
  4. A spinning wheel appears at the center of the screen before it goes dim and shuts off.
  5. Count to 10.
  6. To turn the iPad back on, hold down the Power button in the upper-right corner of the iPad until the screen lights up.
  7. When the screen lights up, let go of the Power button and the iPad boots.